Article

Designing an integrated transport experience

By Steer

Moving from place to place is as much of a part of what we do as eating and sleeping. But over time our cities can become disjointed and their physical constraints can add complications and cost when trying to improve transport connections through the public realm or to build new facilities.

Integration addresses these challenges.

It is about linking transport with its surrounding context; making connections to help people to move around; improving interchange opportunities; making public transport more attractive to existing and potential passengers; and how an integrated transport system can contribute to cities and city regions to achieve their broader economic, social and environmental objectives while making people’s lives easier and more enjoyable.

Steer Davies Gleave has been working with authorities across the globe developing design solutions, policy and guidance that address local needs through clear, practical and innovative thinking. Here we look at three examples where our integrated design experience is helping transport authorities make a difference.

Transport for London, Interchange Best Practice Guidelines 2009, UK

We produced Transport for London’s Interchange Best Practice Guidelines (IBPG) 2009, which was launched by the Mayor of London, Boris Johnson, and the UK’s Minister for London, Tessa Jowell, at the official opening of the new Northern ticket hall at King’s Cross St Pancras station in November 2009.

The Spatial Management Principles and thematic Evaluation Framework contained within the guidelines are already empowering Transport for London (TfL) to raise the standard of interchange design by delivering consistent advice and guidance to those within Transport for London and their delivery partners, including the London boroughs.

In developing the IBPG, a comprehensive review of current international guidance and policy related to interchange was undertaken, including one-to-one meetings and workshops with key stakeholders such as Design for London, Borough Partnerships, accessibility groups, Commission for Architecture and the Built Environment, Department for Transport, Network Rail and TfL’s modal directorates. Reviews of interchange facilities in cities including Newcastle, Manchester, Liverpool, Berlin, Madrid and Amsterdam were also undertaken.

The IBPG is TfL’s first guideline document to be published as a website, with a complementary printed Quick Reference Guide designed to be portable and easy to use on site, that sets out top level principles and the key questions related to interchange design.

The updated Interchange Best Practice Guidelines 2009:

  • Provide a practical toolkit for those involved in the planning, design and operation of transport interchanges
  • Provide a framework for evaluation of the quality of existing and proposed interchanges, based on established appraisal techniques
  • Raise awareness of TfL’s understanding of best practice, encourage its promotion and adoption by all parties
  • Assist in the preparation of broader planning policies such as Local Development Frameworks and Opportunity
  • Area Planning Frameworks
  • Act as a portal to access useful and related best practice information and guidance
  • Ultimately, improve the quality of planning, design and operation of interchanges

The guidelines can be found at www.tfl.gov.uk/interchange

Ealing Broadway Interchange, UK

The London Borough of Ealing, Crossrail and Transport for London recently commissioned a team led by Steer Davies Gleave to design and assess a series of interchange improvement options at Ealing Broadway Station. The study will develop a robust and auditable long-term solution for Ealing Broadway to meet current and future passenger needs and changes in demand due to local development and the introduction of the new Crossrail railway for London.

The study will focus on improving the urban environment and bus operations in the area. The appraisal of each option will be based on an assessment the interchange’s function, access, impact, timing, costs and buildability. The study will recommend a preferred option which will need to be ‘future-proof’ and able to cope with the future demands of local residents and visitors to the area.

Amman Bus Rapid Transit, Jordan

Appointed by the Greater Amman Municipality, Steer Davies Gleave is leading a team including Sigma Engineering and Tahan & Bushnaq Architects to design Phase 1 of the Amman Bus Rapid Transit (BRT) in Jordan. The BRT is one of the city’s most ambitious transport projects and aims to deliver a step change in urban mobility for the Jordanian capital by 2011.

The Phase 1 network design is nearing completion and includes 30 kilometres of exclusive BRT lanes, as well as high-quality stations and facilities integrated into the local public realm. The creation of improved pedestrian facilities and new public spaces is central to the project’s wider objectives to transform the perception of public transport in Amman and to realise a pedestrian-friendly city for the 21st century.

Off

Subscribe to our newsletter, The Edit

We are Steer

Yes, you are in the right place. After 40 years, we have changed our name from Steer Davies Gleave to mark our growing international footprint and our expanding portfolio into markets beyond transportation.

Explore our new website to learn more about Steer: who we are, how we work and what our future holds.

Related insights

  • 24 Jun 2025
    Article

    Steer Supports Launch of Anti-Harassment Protocol for Public Transport in the State of Mexico

    Silvia Mejia
    Silvia Mejia Reza
    Associate & Planning Market Leader for Mexico

    Steer supported a new protocol to tackle sexual harassment on Mexibús, improving safety for users in the State of Mexico.

    Read more

  • 20 Jun 2025
    Article

    Does the Comprehensive Spending Review Offer Overlooked Opportunities for London?

    Edmund Cassidy
    Associate Director

    New funding offers London boroughs a chance to unlock long-term regeneration.

    Read more

  • 17 Apr 2025
    Article

    Energy from waste: How can local authorities mitigate financial impact of the ETS?

    Viet Nguyen
    Associate Director at Amberside Advisors

    Welcome back to our series exploring the multifaceted world of the Energy from Waste (EfW).

    Read more

  • 11 Apr 2025
    Article

    Meet the Steer Team at the Infralogic Investors Forum – New York

    By Steer

    Join us at the Infralogic Investors Forum in New York — the go-to gathering for the U.S. infrastructure community. We’re excited to be part

    Read more

  • 26 Feb 2025
    Article

    New report highlights behaviour change for active travel in London is lower than before the pandemic

    By Steer

    A new report has shed light on the current state of travel behaviour change initiatives across the UK capital.

    Read more

  • 17 Dec 2024
    Article

    Steer Leads Multi-Consultancy Team on Culture Mile BID’s New Vision for a Connected, Greener Neighbourhood

    By Steer

    The strategy aims to transform the City of London’s Culture Mile into a more connected, accessible, and vibrant cultural neighbourhood.

    Read more

  • 12 Dec 2024
    Article

    Steer analysis offers data-driven, transit-oriented view of green and grey belt potential

    Oliver Russell
    Associate

    Steer has launched an online story map showcasing the potential for sustainable, well-connected green and grey belt development.

    Read more

  • 18 Jul 2024
    Article

    The King’s Speech: Our key takeaways on planning, transport and the energy transition

    By Steer

    King Charles sets out the new Labour Government’s legislative agenda which intends to ‘take the brakes off Britain’.

    Read more

  • 27 Jun 2024
    Article

    Ten Mobility Challenges for Mexico

    Silvia Mejia
    Silvia Mejia Reza
    Associate & Planning Market Leader for Mexico

    The results of the presidential elections on 2 June invite us to reflect on the challenges facing our cities in terms of planning and

    Read more

  • 26 Apr 2024
    Article

    How can cycling infrastructure be improved in cities around the world? Our consultants give their thoughts

    By Steer

    Last week it was announced that cycling has overtaken car trips as a favoured mode share in central Paris.

    Read more

  • 14 Dec 2023
    Article

    Station usage 2022-23 published

    By Steer

    Today the Office of Rail and Road (ORR) has published the latest edition of the annual Estimates of station usage.

    Read more

  • 12 Oct 2022
    Article

    On the right track: Passenger rail in the US

    Mark Mukherji
    Vice President, Rail & Transit

    It is an exciting time to be involved in the US passenger rail market. With unprecedented Federal funding opportunities, and a growing

    Read more